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Frequently Asked Questions
Custom Belts
Yes they do, we make all belts from scratch. They are not pre made or personalised with printing, each belt is embroidered to your spec. Trust us, it's worth the wait!
You'll be wearing the belt around your navel so please measure yourself there. If you need a custom size, we can take care of that.
Of course, just let us know the name, providing it's a free font we can do it.
We kindly ask for a clear image or logo that is not too complex in terms of shading or lines. Otherwise it's not possible to produce via embroidery. So things like photographs, screenshots of an instagram posts can't be used i'm afraid. Limited graphic design is covered in the price, things like colour or background transparency.
Unfortunately not, as we cannot restock or resell them. We ask that you double check your measurements and choices to avoid this. However if there's an issue with the belt such as missed personalisation or the unlikely event of quality issues, we replace it.
We use vegetable tanned leather on the inner of the belt and the finest quality upholstery leather on the outer.
Yes we do, although they are not listed on the site, get in touch and we'll let you know what is possible.
We are expanding our leathers all the time, whether it's a camo belt or something else fancy, we should be able to do it.
Although our regular belts are embossed. We do not offer embossing on custom belts because we would not be able to use the embossing hardware again.
Don't worry about the belt being perfect on the designer. Once we get your order our graphic designer builds the mockup based on your requirements and sends it over for your approval. We don't start anything until you're happy.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
For the UK we use Royal Mail and DPD, outside the UK is UPS and DHL
Yes we do, however this is with Royal Mail rather than DHL/UPS as they do not ship to these locations.
Yes, for international orders the tracking is sent from the courier.
If there's a shipping delay, get in touch and we'll investigate.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Other
Sure! Please tag us on your pics or stories and we'll repost.
We try and do a competition once per month, some of these are unique belts whereas others are new release pieces.
The sizes are listed on the product pages but we recommend you size down.
Of course, just drop us an email and we'll get that sorted for you.
You can contact us through our contact page! We will be happy to assist you.